![]() Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. If the issue persists, I'm sending out a private message to assist you with the next course of action. Click here to know different methods of updating the printer firmware.Ĭlick here and follow the troubleshooting steps HP OfficeJet Printers - 'Printer Failure' Error.Click here to download and install the latest printer firmware from your product. ![]()
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